Google reviews form our customers displayed in this page
EXCELLENTTrustindex verifies that the original source of the review is Google. I truly want to thank Precision Diamond Machinery Pty Ltd for their outstanding service. It was honestly one of the best experiences I’ve had with a technical company. From the very first contact, their communication was respectful, friendly, and professional. You can tell right away that you’re dealing with a team that genuinely cares and takes pride in their work. They are highly skilled and knowledgeable, and they took the time to explain everything clearly and patiently. You can really feel that they know what they’re doing and have a deep understanding of their field. What stood out to me the most was their commitment to quality and customer satisfaction. Not only did they complete the job with precision and professionalism, but they also followed up afterward to make sure I was happy with the results. If you’re looking for a reliable, experienced, and approachable team, I 100% recommend Precision Diamond Machinery Pty Ltd. It was a pleasure working with them.Trustindex verifies that the original source of the review is Google. As someone new to CNC controlled machines and the proud owner of a (new to me) 3 axis CNC router I was in desperate need of support to assist me with fault finding the my machine’s controller as some training on how to configure and use it. This was made all the more difficult living in Darwin, Northern Territory. After some google searching I found Ali who has been my life saver. Ali is extremely knowledgeable with CNC machine control, very very patient and and a great trainer. I was so lucky to find Ali from Precision Diamond Machinery and am 110% confident in recommending him to anyone. All of the support provided was via What’s App video calls which made it very easy for both of us to understand and progress Thanks Ali for your excellent support and service Rob Bonney Darwin, Northern TerritoryTrustindex verifies that the original source of the review is Google. Fantastic service, fast response and well mannered. Was an absolute pleasure to do business with Precision diamond machinery, excellent quality built machinery, nothing is a problemTrustindex verifies that the original source of the review is Google. I would recommend you to everyone, good workTrustindex verifies that the original source of the review is Google. Ali arrived on time and very promptly to look at my imported CNC machine. 3 other technicians had previously looked at my CNC and while they said it was going well, I knew deep down it was not functioning as it should. Ali cleaned and serviced my machine and gave me some pointers as to how to get the most out of my CNC. Importantly, he discovered that my machine was only running at 3000rpm while it was capable of running at 18000 rpm. He did of course adjust it. This explains why I had so many broken tools. My program was running at 18000 rpm but the machine wasn't. Thank you AliTrustindex verifies that the original source of the review is Google. I cannot recommend Precision Diamond Machinery enough. Ali has been nothing but helpful in all areas. He has come out within days of needing a fix of our machine, being so efficient and fixing problem in a timely manner. Without a doubt, he has helped me understand my machine so much better and offered maintenance & assistance in an industry that so desperately needs it.Trustindex verifies that the original source of the review is Google. Outstanding and professional service. Thank you and see you next time.Trustindex verifies that the original source of the review is Google. Professional technician with great skills hard to find these days. You found the problem in my CNC Router machine in a very short time. I would recommend Ali to anyone who has a problem with their CNC machine. Steve CEO Drop TruckTrustindex verifies that the original source of the review is Google. Ali helped us installing and setting up the 2nd hand laser we purchased. We didn't know how to operate it, he gave us instructions, serviced it and even helped us finding a software to make it all happen. Ali also replied to further questions we had without delay. Would call upon his services any day.
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